To ensure a proper functioning of the iOS MDM web service and timely responses of mobile devices to the administrator's commands, you need to specify an Apple Push Notification Service certificate (hereinafter referred to as APNs certificate) in the iOS MDM Server settings.
Interacting with Apple Push Notification (hereinafter referred to as APNs), the iOS MDM web service connects to the external address api.push.apple.com through port 2197 (outbound). Therefore, the iOS MDM web service requires access to port TCP 2197 for the range of addresses 17.0.0.0/8. From the iOS device side is access to port TCP 5223 for the range of addresses 17.0.0.0/8.
If you intend to access APNs from the iOS MDM web service side through a proxy server, you must perform the following actions on the device with the iOS MDM web service installed:
HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\Components\34\Connectors\KLIOSMDM\1.0.0.0\Conset "ApnProxyHost"="<Proxy Host Name>" "ApnProxyPort"="<Proxy Port>" "ApnProxyLogin"="<Proxy Login>" "ApnProxyPwd"="<Proxy Password>" |
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\Components\34\Connectors\KLIOSMDM\1.0.0.0\Conset "ApnProxyHost"="<Proxy Host Name>" "ApnProxyPort"="<Proxy Port>" "ApnProxyLogin"="<Proxy Login>" "ApnProxyPwd"="<Proxy Password>" |