Connecting external desktop computers to Administration Server

Desktop computers that are always outside of the main network (for example, computers in the company's regional branches; kiosks, ATMs, and terminals installed at various points of sale; computers in the home offices of employees) cannot be connected to Administration Server directly. They must be connected to Administration Server via a connection gateway that is installed in the demilitarized zone (DMZ). This configuration is made when installing Network Agent on those computers.

To connect external desktop computers to Administration Server:

1. Create a new installation package for Network Agent.
2. Open the properties of the created installation package and go to the Advanced section, and then select the Connect to Administration Server by using connection gateway option.

   The Connect to Administration Server by using connection gateway setting is incompatible with the Use Network Agent as a connection gateway in DMZ setting. You cannot enable both of these settings at the same time.

3. In Connection gateway address, specify the public address of the connection gateway.

   If the connection gateway is located behind Network Address Translation (NAT) and does not have its own public address, configure a NAT gateway rule for forwarding connections from the public address to the internal address of the connection gateway.

4. Create a stand-alone installation package based on the created installation package.
5. Deliver the stand-alone installation package to the target computers, either electronically or on a removable drive.
6. Install Network Agent from the stand-alone package.

External desktop computers are connected to Administration Server.

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