Kaspersky Security Cloud for Windows

Connecting to My Kaspersky

November 30, 2021

ID 139729

To activate the application, sign into your My Kaspersky account and in doing so connect to My Kaspersky. Kaspersky Security Cloud does not operate if your device is not connected to My Kaspersky. If you previously entered your credentials in another Kaspersky application on this device, Kaspersky Security Cloud will connect to My Kaspersky automatically. If the application fails to automatically connect your device to My Kaspersky, you need to manually enter your credentials to sign in.

If you have a My Kaspersky account:

  1. Enter the email address that you used when creating the account.
  2. Enter the password for your account.
  3. Enter the code shown on the picture and click the Continue button.

    This step is only available if you entered an incorrect email address or password several times.

  4. If you configured SMS authorization on My Kaspersky, a text message containing the authorization code will be sent to your phone. In the entry field, enter the authorization code and click the Continue button.

    If the message with the authorization code is not delivered, do one of the following:

    • Click the Get a new code button to request the code again.
    • Click the Didn't receive the code button to find out how to solve this problem.

    In some regions, the application prompts you to read and accept the regulation on data provisioning. If you accept the terms of the statement, click the Accept and connect button.

    The application will be connected to My Kaspersky.

    • If you have already purchased a subscription and entered the activation code on My Kaspersky, the application will be activated with the subscription when you connect to My Kaspersky.
    • If the application detected several active licenses, for example, for Kaspersky Security Cloud – Personal and Kaspersky Security Cloud – Family, the Choose subscription window will pop up. Click the Select button to choose the subscription under which Kaspersky Security Cloud will be used.

    If you have not yet bought a subscription, the application will be activated under the Kaspersky Security Cloud – Free package.

If you do not have an account on My Kaspersky

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