Application tracing is a detailed record of actions that performed by the application, and of messages about events that occurred during operation of the application.
Application tracing should be performed under the supervision of Kaspersky Technical Support.
To create an application trace file:
The Support window opens.
You are advised to clarify the required tracing level with a Technical Support specialist. In the absence of guidance from Technical Support, set the tracing level to Normal (500).
As a result, a performance trace file is created in the
%ProgramData%\Kaspersky Lab\KES\Traces folder. After the trace file is created, send the file to Kaspersky Technical Support.
Kaspersky Endpoint Security automatically deletes trace files when the application is removed. You can also delete the files manually. To do so, you must disable tracing and stop the application.Page top