- Kaspersky Secure Mobility Management help
- What's new
- Working in MMC-based Administration Console
- Key use cases
- About Kaspersky Secure Mobility Management
- Distribution kit
- About Kaspersky Endpoint Security for Android app
- About Kaspersky Device Management for iOS
- About the Kaspersky Endpoint Security for Android Administration Plug-in
- About the Kaspersky Device Management for iOS Administration Plug-in
- Hardware and software requirements
- Known issues and considerations
- Deployment
- Solution architecture
- Deployment scenarios for Kaspersky Endpoint Security for Android
- Deployment scenarios for iOS MDM profile
- Preparing the Administration Console for deployment of the integrated solution
- Configuring Administration Server settings for connection of mobile devices
- Configuring a connection gateway to connect mobile devices to Kaspersky Security Center Administration Server
- Displaying the Mobile Device Management folder in the Administration Console
- Creating an administration group
- Creating a rule for device automatic allocating to administration groups
- Working with certificates of mobile devices
- Deploying mobile device management systems
- Scenario: Mobile Device Management deployment
- Enabling Mobile Device Management
- Deploying a management system using the iOS MDM protocol
- iOS MDM Server deployment scenarios
- Simplified deployment scheme
- Deployment scheme involving Kerberos constrained delegation (KCD)
- Enabling support of Kerberos Constrained Delegation
- Installing iOS MDM Server
- Receiving an APNs certificate
- Renewing an APNs certificate
- Configuring a reserve iOS MDM Server certificate
- Installing an APNs certificate on an iOS MDM Server
- Configuring access to Apple Push Notification service
- Connecting KES devices to the Administration Server
- Disabling Mobile Device Management
- Installing Kaspersky Endpoint Security for Android
- Permissions
- Installation of Kaspersky Endpoint Security for Android on personal devices
- Installation of Kaspersky Endpoint Security for Android in device owner mode
- Installation of Kaspersky Endpoint Security for Android in device owner mode in a closed network
- Other methods of installation of Kaspersky Endpoint Security for Android
- Configuring synchronization settings
- Activating the Kaspersky Endpoint Security for Android app
- Installing an iOS MDM profile
- Installing administration plug-ins
- Updating a previous version of the application
- Removing Kaspersky Endpoint Security for Android
- Configuration and Management
- Getting Started
- Control
- Protection
- Configuring anti-malware protection on Android devices
- Protecting Android devices on the internet
- Protection of stolen or lost device data
- Configuring device unlock password strength
- Configuring a virtual private network (VPN)
- Configuring Firewall on Android devices (only Samsung)
- Protecting Kaspersky Endpoint Security for Android against removal
- Detecting device hacks (root)
- Configuring a global HTTP proxy on iOS MDM devices
- Adding security certificates to iOS MDM devices
- Adding a SCEP profile to iOS MDM devices
- Restricting SD card usage (only Samsung)
- Management of mobile devices
- Managing KES devices
- Managing iOS MDM devices
- Signing an iOS MDM profile by a certificate
- Adding a configuration profile
- Installing a configuration profile on a device
- Removing the configuration profile from a device
- Adding a provisioning profile
- Installing a provisioning profile to a device
- Removing a provisioning profile from a device
- Configuring managed apps
- Installing an app on a mobile device
- Removing an app from a device
- Installing and uninstalling apps on a group of iOS MDM devices
- Configuring roaming on an iOS MDM mobile device
- Viewing information about an iOS MDM device
- Disconnecting an iOS MDM device from management
- Configuring kiosk mode for iOS MDM devices
- Management of mobile device settings
- Configuring connection to a Wi-Fi network
- Configuring email
- Configuring device status in Kaspersky Security Center
- Managing app configurations
- Managing app permissions
- Creating a report on installed mobile apps
- Installing root certificates on Android devices
- Configuring notifications for Kaspersky Endpoint Security for Android
- Key features of mobile device management in MMC-based Administration Console
- Connecting iOS MDM devices to AirPlay
- Connecting iOS MDM devices to AirPrint
- Bypassing the Activation Lock on supervised iOS devices
- Configuring the Access Point Name (APN)
- Configuring the Android work profile
- Adding an LDAP account
- Adding a calendar account
- Adding a contacts account
- Configuring calendar subscription
- Managing web clips
- Setting wallpaper
- Adding fonts
- Working with commands for mobile devices
- Managing the app by using third-party EMM systems (Android only)
- Network load
- Participating in Kaspersky Security Network
- Data provision to third-party services
- Global acceptance of additional Statements
- Samsung KNOX
- Appendices
- Using the Kaspersky Endpoint Security for Android app
- App features
- Main window at a glance
- Status bar icon
- Device scan
- Running a scheduled scan
- Changing the Protection mode
- Anti-malware database updates
- Scheduled database update
- Things to do if your device gets lost or stolen
- Web Protection
- Get Certificate
- Synchronizing with Kaspersky Security Center
- Activating the Kaspersky Endpoint Security for Android app without Kaspersky Security Center
- Installing the app in device owner mode
- Installing root certificates on the device
- Enabling accessibility on Android 13 or later
- Enabling accessibility for the app on Android 13
- Updating the app
- Removing the app
- Applications with a briefcase icon
- KNOX app
- Using the Kaspersky Security for iOS app
- Working in Kaspersky Security Center Web Console and Kaspersky Security Center Cloud Console
- About mobile device management in Kaspersky Security Center Web Console and Cloud Console
- Distribution kit
- Key features of mobile device management in Kaspersky Security Center Web Console and Cloud Console
- About the Kaspersky Endpoint Security for Android app
- About the Kaspersky Security for iOS app
- About the Kaspersky Security for Mobile (Devices) plug-in
- About the Kaspersky Security for Mobile (Policies) plug-in
- Hardware and software requirements
- Known issues and considerations
- Deploying a mobile device management solution in Kaspersky Security Center Web Console or Cloud Console
- Managing mobile devices in Kaspersky Security Center Web Console and Cloud Console
- Managing group policies
- Defining policy settings
- Configuring anti-malware protection
- Defining device unlock settings
- Configuring protection of stolen or lost device data
- Configuring app control
- Configuring compliance control of mobile devices with corporate security requirements
- Configuring user access to websites
- Configuring feature restrictions
- Protecting Kaspersky Endpoint Security for Android against removal
- Configuring synchronization of mobile devices with Kaspersky Security Center
- Kaspersky Security Network
- Exchanging information with Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics
- Configuring notifications on mobile devices
- Detecting device hacks
- Defining licensing settings
- Configuring events
- Configuring events about the installation, update, and removal of apps on users' devices
- Network load
- About mobile device management in Kaspersky Security Center Web Console and Cloud Console
- Application licensing
- Comparison of solution features depending on the management tools
- Contact Technical Support
- Sources of information about the application
- Glossary
- Activating the application
- Activation code
- Administration group
- Administration Server
- Administrator's workstation
- Android work profile
- Anti-malware databases
- Apple Push Notification service (APNs) certificate
- Application management plug-in
- Certificate Signing Request
- Compliance control
- Device administrator
- End User License Agreement
- Group task
- IMAP
- Installation package
- iOS MDM device
- iOS MDM profile
- iOS MDM Server
- Kaspersky categories
- Kaspersky Private Security Network (KPSN)
- Kaspersky Security Center Administrator
- Kaspersky Security Center Web Server
- Kaspersky Security Network (KSN)
- Kaspersky update servers
- KES device
- Key file
- License
- License term
- Malware
- Manifest file
- Network Agent
- Phishing
- Policy
- POP3
- Provisioning profile
- Proxy server
- Quarantine
- SSL
- Standalone installation package
- Subscription
- Supervised device
- Unlock code
- Virtual Administration Server
- Information about third-party code
- Trademark notices
Working in MMC-based Administration Console > Data provision to third-party services > Exchanging information with Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics
The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.
Exchanging information with Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics
Exchanging information with Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics
If you use the Administration Plug-in of an earlier version and have enabled data exchange with the Google Analytics service, Kaspersky Endpoint Security for Android Service Pack 4 Maintenance Release 3 will perform exchange data with the Google Analytics for Firebase service. Google Analytics support has been discontinued.
Kaspersky Secure Mobility Management exchanges data with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services for the following purposes:
- To improve the performance of the app.
To exchange data with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services for the purposes of improving the performance of the app, the following conditions must be fulfilled:
- The administrator or the device user must read and accept the terms of the Kaspersky Security Network Statement. If you choose for the Statement to be accepted by users, they will be prompted by a notification on the main app screen to accept the terms of the Statement. Users can also accept the Statements in the About the app section in the Kaspersky Endpoint Security for Android settings.
If you choose to accept the statements globally, the versions of the statements accepted via Kaspersky Security Center must match the versions already accepted by users. Otherwise, the users will be informed about the issue and prompted to accept the version of a statement that matches the version accepted globally by the administrator. The device status in the Kaspersky Security for Mobile (Devices) plug-in will also change to Warning.
- The administrator must configure the group policy settings to allow statistics to be sent to KSN (see below).
- The administrator or the device user must read and accept the terms of the Kaspersky Security Network Statement. If you choose for the Statement to be accepted by users, they will be prompted by a notification on the main app screen to accept the terms of the Statement. Users can also accept the Statements in the About the app section in the Kaspersky Endpoint Security for Android settings.
- To help Kaspersky create more effective marketing materials.
To exchange data with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services for the purposes of helping Kaspersky create effective marketing materials, the following conditions must be fulfilled:
- The administrator or the device user must read and accept the terms of the Statement regarding data processing for marketing purposes. If you choose the Statement to be accepted by users, they can accept the terms of the Statement when installing the app or in the About the app section in the Kaspersky Endpoint Security for Android settings.
- The administrator must configure the group policy settings to allow data to be sent to Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics (see below).
The Rightholder uses third-party information systems to process data. Their data processing is governed by the privacy statements of such third-party information systems. The following are the services that the Rightholder uses and the data they process:
Google Analytics for Firebase
During use of the Software, the following data will be sent to Google Analytics for Firebase automatically and on a regular basis in order to achieve the declared purpose:
- app info (app version, app ID, and the ID of the app in the Firebase service, instance ID in the Firebase service, name of the store where the application was obtained, timestamp of the first launch of the Software)
- ID of app installation on the device and method of installation on the device
- information about the region and language localization
- information about the device screen resolution
- information about the user obtaining root
- information about setting Kaspersky Endpoint Security for Android as an Accessibility feature
- information about transitions between application screens, session duration, beginning and end of a screen session, screen name
- information about the protocol used to submit data to the Firebase service, its version, and ID of the data submission method used
- details on the type and parameters of the event for which data is submitted
- information about the app license, its availability, the number of devices
- information about the frequency of anti-malware database updates and synchronization with Administration Server
- information about the Administration Console (Kaspersky Security Center or third-party EMM systems)
- Android ID
- advertising ID
- information about the User: age category and gender, identifier of the country of residence, and list of interests
- information about the User's computer where the Software is installed: computer manufacturer name, type of computer, model, version and the language (locale) of the operating system, information about the application first opened in the last 7 days and the application first opened more than 7 days ago
Data is forwarded to Firebase over a secure channel. Information about how data is processed in Firebase is published at: https://firebase.google.com/support/privacy.
Firebase Performance Monitoring
During the use of the Software, the following data will be sent to Firebase Performance Monitoring automatically and on a regular basis in order to achieve the declared purpose:
- unique installation ID
- application package name
- version of the installed software
- battery level and battery-charging state
- carrier
- app foreground or background state
- geography
- IP address
- device language code
- information about the radio/network connection
- pseudonymous Software instance ID
- RAM and disk size
- flag indicating whether the device is jailbroken or rooted
- signal strength
- duration of automated traces
- network, and the following corresponding information: response code, payload size in bytes, response time
- device description
Data is forwarded to Firebase Performance Monitoring over a secure channel. Information about how data is processed in Firebase Performance Monitoring is published at: https://firebase.google.com/support/privacy.
Crashlytics
During the use of the Software, the following data will be sent to Crashlytics automatically and on a regular basis in order to achieve the declared purpose:
- Software ID
- version of the installed software
- flag indicating whether the Software was running in the background
- CPU architecture
- unique event ID
- event date and time
- device model
- total disk space and amount currently used
- name and version of the OS
- total RAM and amount currently used
- flag indicating whether the device is rooted
- screen orientation at the time of the event
- product/hardware manufacturer
- unique installation ID
- version of the statistics being sent
- the Software exception type
- text of the error message
- a flag indicating that the Software exception was caused by a nested exception
- thread ID
- a flag indicating whether the frame was the cause of the Software error
- a flag indicating that the thread caused the Software to terminate unexpectedly
- information about the signal that caused the Software to terminate unexpectedly: signal name, signal code, signal address
- for each frame associated with a thread, exception, or error: the name of the frame file, line number of the frame file, debug symbols, address and offset in the binary image, display name of the library with the frame, type of the frame, flag indicating whether the frame was the cause of the error
- OS ID
- ID of the issue associated with the event
- information about events that happened before the Software terminated unexpectedly: event identifier, event date and time, event type and value
- CPU register values
- event type and value
Data is forwarded to Crashlytics over a secure channel. Information about how data is processed in Crashlytics is published at: https://firebase.google.com/terms/crashlytics-app-distribution-data-processing-terms.
Providing the above information for processing for marketing purposes is voluntary.
To disable data exchange with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services:
- Open the configuration window of the management policy for mobile devices on which the Kaspersky Endpoint Security for Android app is installed.
- In the policy Properties window, select the Additional section.
- In the Data transfer section, clear the Allow data transfer to help improve the quality, appearance, and performance of the app check box.
- Click the Apply button to save the changes you have made.
Mobile device settings are changed after the next device synchronization with Kaspersky Security Center.
Article ID: 149418, Last review: Dec 27, 2024