If, when running the Uninstall application remotely task, Kaspersky Security Center fails to uninstall an application on a managed device within the number of installer runs specified by the parameter, Kaspersky Security Center stops delivering the Uninstallation utility to this managed device and does not start the installer on the device anymore.
The Maximum number of uninstallation attempts parameter allows you to save the resources of the managed device, as well as reduce traffic (uninstallation, MSI file run, and error messages).
Recurring task start attempts may indicate a problem on the device and which prevents uninstallation. The administrator should resolve the problem within the specified number of uninstallation attempts and then restart the task (manually or by a schedule).
If uninstallation is not achieved eventually, the problem is considered unresolvable and any further task starts are seen as costly in terms of unnecessary consumption of resources and traffic.
When the task is created, the attempts counter is set to 0
. Each run of the installer that returns an error on the device increments the counter reading.
If the number of attempts specified in the parameter has been exceeded and the device is ready for application uninstallation, you can increase the value of the Maximum number of uninstallation attempts parameter and start the task to uninstall the application. Alternatively, you can create a new Uninstall application remotely task.