Kaspersky Security Integrations for MSP

Viewing computer information

The Computers tab displays a list of computers managed by the selected Administration Server or retrieved from Kaspersky Endpoint Security Cloud workspaces by the selected bridge.

Computers_Settings_window_Kaspersky

Viewing computer information

Click the Computers tab to view information, provided by the Kaspersky Lab solution, about protection of the computers in your network. You can use the left navigation tree and the set of filters to quickly find required computers, for example, those installed in a specific location or with a specific protection status.

Filters in the top pane allow convenient searching of computers. You can filter the computers by protection states, name, and status. To restrict your computer selection and to view only the computers with selected properties, apply several filters at the same time. Every time you open the Computers tab, the previously used filter settings are restored—there is no need to set up filters again.

Use the navigation tree to display the computers of a specific client or location. Do one of the following:

  • Click the Clients node to display all the computers managed by the selected Administration Server or received from Kaspersky Endpoint Security Cloud workspaces by the selected "bridge".
  • Click the name of a specific client to view the computers of this client that are managed by the selected Administration Server or retrieved from Kaspersky Endpoint Security Cloud workspaces by the selected bridge.
  • Click the name of a specific location to view the computers at this location that are managed by the selected Administration Server or retrieved from Kaspersky Endpoint Security Cloud workspaces by the selected bridge.

Information about the computers is displayed as a table. You can sort information in the table by any of the table columns by clicking the column header. For each computer you can find the following information:

  • Computer—Name of the computer. The computer name can be different in ConnectWise Automate and in the Kaspersky Lab solution. The computer name for ConnectWise Automate is displayed above and the name for Kaspersky Security Center / Kaspersky Endpoint Security Cloud is displayed below. When you click the computer name, the Computer Management screen of ConnectWise Automate Control Center is displayed for this computer.

    computer_names

    Computer names

  • StatusCurrent protection status of the managed computer. If the computer is not managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud, this field is blank.
  • Status descriptionDetailed description of the problems detected on the selected computer, if the computer status differs from OK. If the computer is not managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud, this field is blank.
  • Agent installed—Yes, if Kaspersky Security Center Network Agent is installed on the selected computer; otherwise, No.
  • Viruses foundNumber of viruses found on the selected computer. If the computer is not managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud, this field is blank.
  • Last scanDate and time when a scan of the selected computer was last performed. If the computer is not managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud, this field is blank.
  • Database issued—Date and time when anti-virus databases on the selected computer were issued. If the computer is not managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud, this field is blank.
  • Last information updateDate and time when information on a computer was last updated in Kaspersky Security Center or Kaspersky Endpoint Security Cloud. If more than five days passed since the date when information on a computer was last updated, this computer is deleted from the ConnectWise Automate database and is no longer displayed in the computer list.

When you select a computer or a group of computers in the table, its properties are displayed in the Statistics and commands pane on the right side of the screen. You can run a virus scan and anti-virus database update task in the Statistics and commands pane for the selected computer or group.

In addition to the properties in the table, the following computer properties and actions are displayed in the Statistics and commands pane:

  • CommandsClick one of the links in this group to scan the computer for viruses or update the anti-virus databases on the computer.
  • ClientName of the ConnectWise Automate client that the computer belongs to.
  • LocationName of the ConnectWise Automate location that the computer belongs to.

You can view which problems on the computers require your attention. For this purpose, select the computers you are interested in. The problems detected on these computers are displayed in the Detected problems field in the Statistics and commands pane, accompanied by the total number of computers selected.