About data provision
Kaspersky Security Plug-in for ConnectWise Automate is designed for the integration of Kaspersky Lab solutions for administration of security applications with ConnectWise Automate within the framework of the functionality described in this Help document.
To use Kaspersky Security Plug-in for ConnectWise Automate, you must install the integration components and connect them to the Kaspersky Lab solution you use, create an integration with ConnectWise Automate, specify connection parameters and integration settings and select your customers’ virtual servers / workspaces for the integration.
By using the product, you agree that said product may receive data from ConnectWise Automate and the connected virtual servers / workspaces, as well as store, process, and display information that is intended for ensuring the product functionality.
By creating an integration and connecting ConnectWise Automate and virtual servers / workspaces to the product, you thus confirm that you are the sole owner of any data you provide or that you are entitled to provide any data.
Any information provided is protected and processed in accordance with the Kaspersky Lab Privacy Policy.
For the purpose of integration of Kaspersky Security Center / Kaspersky Endpoint Security Cloud and ConnectWise Automate, Kaspersky Security Plug-in for ConnectWise Automate may receive, store, and process the following types of data:
- Data required to connect to the integrated software:
- Parameters for connecting to Kaspersky Security Center Administration Server, including an account.
- Account for connecting to Kaspersky Endpoint Security Cloud.
- Data about Kaspersky Security Center / Kaspersky Endpoint Security Cloud events and about assigning the Critical and Warning statuses to computers managed by Kaspersky Security Center / Kaspersky Endpoint Security Cloud. This data is required for automatic creation of tickets or similar entities.
- Data about licenses used at Kaspersky Security Center virtual servers / Kaspersky Endpoint Security Cloud workspaces and about attributes of these licenses. This data is displayed in reports and on dashboards in ConnectWise Automate.
- Data about the protection status of computers managed by Kaspersky Security Center / Kaspersky Endpoint Security Cloud (the computer name, the protection status, the detailed description of the status, the number of viruses found, the last scan date and time, and the last anti-virus database update date and time) and data about events. This data is displayed on dashboards in ConnectWise Automate.
- Integration settings:
- Type of integrated platform (ConnectWise Automate).
- Integration name.
- Integration ID (for integrations with Kaspersky Endpoint Security Cloud).
- Date and time of integration creation.
- Set of integrated virtual servers / workspaces.
- List of Kaspersky Endpoint Security Cloud administrators (their aliases and email addresses) who are also granted administrative privileges in the integration.
For integrations with Kaspersky Endpoint Security Cloud, the received data may be stored and processed within the Kaspersky Endpoint Security Cloud infrastructure according to the Kaspersky Endpoint Security Cloud data provision. For details, refer to section "About data provision" in Kaspersky Endpoint Security Cloud Online Help.
All received data is used by the MSP administrators and technicians. Kaspersky Lab Technical Support specialists may also use the above data when an MSP administrator contacts Technical Support.