Open the Administration Console of Kaspersky Security Center.
In the Managed devices folder of the Administration Console tree, open the folder with the name of the administration group that includes the computer of the user requesting access to the encrypted device.
In the workspace, select the Devices tab.
On the Devices tab, select the computer of the user requesting access to the encrypted device and right-click to open the context menu.
In the context menu, select the Grant access to devices and data in offline mode option.
The Grant access to devices and data in offline mode window opens.
In the Grant access to devices and data in offline mode window, select the Encryption tab.
On the Encryption tab, click the Browse button.
The standard Select request access file Microsoft Windows dialog box opens.
In the Select request access file window, specify the path to the request file with the kesdc extension that you received from the user.
Click the Open button.
Kaspersky Security Center generates an encrypted device access key file with the kesdr extension. The details of the user request are displayed on the Encryption tab.
Do one of the following:
To email the generated access key file to the user, click the Send by email button.
To save the access key file for the encrypted device and deliver it to the user by another method, click the Save button.