Kaspersky Password Manager for Microsoft Windows

Using trace files and AVZ scripts

After you report a problem to Technical Support specialists, they may ask you to generate a report with information about the operation of Kaspersky Password Manager and send it to Technical Support. Technical Support specialists may also ask you to create a trace file. A trace file allows tracing the process of performance of application commands step by step and determining the stage of application operation at which an error occurs.

After Technical Support specialists analyze the data that you have sent, they can create an AVZ script and send it to you. By running AVZ scripts, it is possible to analyze active processes for threats, scan the computer for threats, disinfect or delete infected files, and create system scan reports.