Sending alert data

You can provide Kaspersky Lab with data about an alert (except the URL Reputation IOA Analysis, and IOC Scanner technologies) for further analysis.

To do so, you must copy the alert data to the clipboard and then email it to Kaspersky Lab.

Alert data may contain information about your organization that you consider to be confidential. You must consult with the security department of your organization for approval to send this data to Kaspersky Lab for further analysis.

To copy alert data to the clipboard:

1. Select the Alerts section in the window of the program web interface.

   The table of alerts opens.

2. Click the line containing the alert whose information you want to view.

   This opens a window containing information about the alert.

3. Click the Provide the alert details to Kaspersky Lab link in the lower part of the window containing alert information.

   The Details window opens.

4. View the alert data to be sent to Kaspersky Lab.
5. If you want to copy this data, click the Copy to clipboard button.

   The alert data will be copied to the clipboard. You will be able to send it to Kaspersky Lab for further analysis.

See also Viewing information about an alert General information about an alert Information in the Object information section Information in the Alert information section Information in the Scan results section Information in the Network event section Information in the Sandbox scan results section Information in the Remote hosts section Information in the Hosts section Information about network activity of the computer in the Processes section Information in the User account details section Information in the Modules loaded into the process section Information in the Change log section

Page top