Marking the completion of alerts processing

To mark one or multiple alerts as processed:

  1. Select the Alerts section in the window of the program web interface.

    The table of alerts opens.

  2. Select the check boxes opposite those alerts that you want to mark as processed.

    You can select all alerts by selecting the check box in the table header.

  3. In the pane that appears in the lower part of the window, click the Mark as processed button.

    The action confirmation window opens.

    You can also leave a comment that will be displayed in the alert change history.

  4. Click the Proceed button.

The selected alerts will be marked as processed. If the alerts were assigned to other users, they will be marked as processed by you.

You can view all processed alerts by filtering alerts based on the status of their processing by the user.

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