Configuring the switching of device statuses

You can change conditions to assign the Critical or Warning status to a device.

To enable changing the device status to Critical:

1. Open the properties window in one of the following ways:
   • In the Policies folder, in the context menu of an Administration Server policy, select Properties.
   • Select Properties in the context menu of an administration group.
2. In the Properties window that opens, in the Sections pane, select Device status.
3. In the right pane, in the Set to Critical if these are specified section, select the check box next to a condition in the list.

   You can change only settings that are not locked in the parent policy.

4. Double-click the name of the selected condition, and then in the window that opens, set the required value for the condition.

   You cannot set values for the following conditions: Security application is not installed, Incompatible applications are installed, Software vulnerabilities have been detected, Mobile device settings do not comply with the policy, Unprocessed incidents detected, Device status defined by application, Device has become unmanaged, Security application is not running, License expired.

   For the Restart is required condition, you can specify the restart reasons. We recommend that you select the check boxes next to all the reasons from the list.

5. Click OK.

When specified conditions are met, the managed device is assigned the Critical status.

To enable changing the device status to Warning:

1. Open the properties window in one of the following ways:
   • In the Policies folder, in the context menu of the Administration Server policy, select Properties.
   • Select Properties in the context menu of the administration group.
2. In the Properties window that opens, in the Sections pane select Device status.
3. In the right pane, in the Set to Warning if these are specified section, select the check box next to a condition in the list.

   You can change only settings that are not locked in the parent policy.

4. Double-click the name of the selected condition, and then in the window that opens, set the required value for the condition.

   You cannot set values for the following conditions: Security application is not installed, Incompatible applications are installed, Software vulnerabilities have been detected, Mobile device settings do not comply with the policy, Unprocessed incidents detected, Device status defined by application, Device has become unmanaged, Security application is not running, License expired.

   For the Restart is required condition, you can specify the restart reasons. We recommend that you select the check boxes next to all the reasons from the list.

5. Click OK.

When specified conditions are met, the managed device is assigned the Warning status.

See also: Adjusting the general settings of Administration Server Scenario: Monitoring and reporting

Page top