Contacting Technical Support

If you cannot find a solution to your problem in the application documentation or in one of the sources of information about the application, you are advised to contact Technical Support. Technical Support specialists will answer your questions about installing and using the application.

Before contacting Technical Support, please read the support rules.

You can contact Technical Support in one of the following ways:

• Visit Technical Support website
• Submit a request to Kaspersky Technical Support from the Kaspersky CompanyAccount portal

Kaspersky CompanyAccount is a portal for companies that use Kaspersky Lab applications. The Kaspersky CompanyAccount portal is designed to facilitate interaction between users and Kaspersky Lab specialists via online requests. The Kaspersky CompanyAccount portal lets you monitor the progress of electronic request processing by Kaspersky Lab specialists and store a history of electronic requests.

You can register all of your organization's employees under a single Kaspersky CompanyAccount. A single account lets you centrally manage electronic requests from registered employees to Kaspersky Lab and also manage the privileges of these employees via Kaspersky CompanyAccount.

The Kaspersky CompanyAccount portal is available in the following languages:

• English
• Spanish
• Italian
• German
• Polish
• Portuguese
• Russian
• French
• Japanese

To learn more about Kaspersky CompanyAccount, visit the Technical Support website.