Starting the use of Root-Cause Analysis

You can start using the Root-Cause Analysis feature when you start Kaspersky Endpoint Security Cloud Management Console for the first time or after Kaspersky Endpoint Security Cloud is upgraded to a new version. If you did not start using Root-Cause Analysis during the initial or additional setup of Kaspersky Endpoint Security Cloud, you can do it as described in this section.

After you start using the feature, the distribution package of Kaspersky Endpoint Security for Windows (version 11.8 or later) is automatically prepared. Then, Kaspersky Endpoint Security for Windows is automatically upgraded on managed devices running Windows.

To start using Root-Cause Analysis:

1. Open Kaspersky Endpoint Security Cloud Management Console.
2. Do any of the following:
   • In the Information panel section, select the Getting started tab.
   • In the Information panel section, select the Monitoring tab.
   • In the Settings section, click the Settings link under Use of Root-Cause Analysis.

     The Root-Cause Analysis page opens.

3. Click Enable Root-Cause Analysis.

   The Enable Use of Root-Cause Analysis Wizard opens.

   Some steps of the Wizard may be missing if you performed them during the initial or additional setup of Kaspersky Endpoint Security Cloud.

   The Agreements for Kaspersky Endpoint Security for Windows window opens.

   This window displays the texts of the End User License Agreement for Kaspersky Endpoint Security for Windows, the End User License Agreement for Kaspersky Security Center Network Agent, the Supplemental Clauses regarding Data Processing for Kaspersky Endpoint Security for Windows and Network Agent, and the link to the Kaspersky Lab Products and Services Privacy Policy.

4. Carefully read the text of each document.

   If you agree to the terms and conditions of the agreements, and if you are aware and agree that your data will be handled and transmitted (including to third countries) as described in the Privacy Policy, and you confirm that you have fully read and understand the Privacy Policy, select the check boxes next to the listed documents, and then click the I accept the terms button.

   If you do not agree to the terms and conditions, do not use the security applications. If only some of the check boxes are selected, you will not be able to use Root-Cause Analysis. The Agreements for Kaspersky Endpoint Security for Windows window will close.

   The Proxy server settings window opens.

5. If necessary, define the proxy server settings, and then click Next.

Root-Cause Analysis is enabled.

Later, you can disable the feature if you want to stop using it.

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