Migrating from Pro View to Expert View
You can migrate your Kaspersky Next workspace from Pro View to Expert View. Expert View is a cloud-based solution that provides you with a much wider range of capabilities for managing the protection of your users' devices.
Migration is an irreversible action. If you decide to go back to Pro View, you will have to connect all devices and define all settings from scratch.
What is migrated and what is not
Migration affects the following objects:
- Users and user groups
- Devices running Windows and macOS
- Security profiles and their settings
- Settings of malware scan and anti-malware database update
- Settings of vulnerability detection and update installation
- IoC scan settings
The following objects are not migrated:
- Devices running Android, iOS, and iPadOS
- Distribution packages of Kaspersky Endpoint Security for Windows and Kaspersky Endpoint Security for Mac
- Endpoint Detection and Response alerts
- Event log
Which Pro View features are not supported by Expert View
Temporarily, Expert View does not support some features of Pro View. To continue using these features, you need to activate your workspace under a Kaspersky Next license during migration.
The following features are accessible in Pro View:
- Managing iOS and iPadOS devices
- Data Discovery
The following features are accessible on Kaspersky Business Hub:
- Creating a Kaspersky Security for Microsoft Office 365 workspace
- Taking cybersecurity training
Migration procedure
To migrate from Pro View to Expert View:
- Do either of the following:
- Enter the activation code of a Kaspersky Next license that provides automatic migration to Expert View.
- If the current license in Kaspersky Next provides manual migration to Expert View, go to Settings, and then click the Start migration link.
The wizard for migrating to Expert View starts.
- In the welcome window of the wizard, click the Start wizard button.
- At the Accept agreements of Expert View step of the wizard, read and accept the terms and conditions of the Agreement and Data Processing Agreement of Expert View.
If you do not accept the terms and conditions of these agreements, you will not be able to use Expert View.
- At the Accept End User License Agreements for Network Agents step of the wizard, read and accept the terms and conditions of the End User License Agreements for Network Agents to be installed on devices running Windows and macOS.
If you do not accept the terms and conditions of these agreements, you will not be able to use Expert View.
- If Network Agents on your users' devices are protected by a password, the Specify Network Agent password step of the wizard is displayed. Enter the password here, so that the devices are able to connect to Expert View.
- If your users' devices include devices running Windows and/or macOS, the Select operating system restart options step of the wizard is displayed. Select the required option:
- Restart devices manually
Managed devices are not restarted automatically after the operation. To complete the operation, users must restart their devices. This option is suitable for servers and other devices where continuous operation is critical.
- Restart devices automatically
Managed devices are always restarted automatically if a restart is required for completion of the operation. This option is useful for devices for which regular pauses in their operation (shutdown or restart) are acceptable.
- Prompt the user for action
The restart reminder is displayed on the screen of the managed device, prompting the user to restart it manually. You can change the text of the message for the user. This option is most suitable for workstations where users must be able to select the most convenient time for a restart.
If the Restart the device forcibly after (minutes) option is enabled, after prompting the user, the application forces a restart of the operating system upon expiration of the specified time interval. Otherwise, users must restart their devices manually. If necessary, change the default value of the time interval (30 minutes).
- Restart devices manually
- If you started the migration by entering an activation code, and if your users' devices include devices running iOS and iPadOS or Data Discovery is enabled in the workspace, the Activate this workspace under a new license step of the wizard is displayed. Select the check box if you want to continue using features that are not temporarily available in Expert View.
Click the Start migration button to continue.
- In the migration confirmation window, click the Start migration button to start migration.
Migration to Expert View starts. During migration, you cannot sign in to your Kaspersky Next workspace.
After migration
After migration completes, the Kaspersky Next workspace works as follows:
- Operation modes of the workspace in Pro View
If you activated your workspace under a Kaspersky Next license during migration, the mode in which your workspace in Pro View operates is called distributed mode. You can continue using features that are not temporarily available in Expert View only in distributed mode.
If you skipped activation, the mode is called post-migrated mode. In this case, all protection management is performed in Expert View.
After migration, you can activate your workspace in Pro View under a Kaspersky Next license as well.
- Devices running Windows and macOS
The software starts connecting these devices to Expert View automatically. In the Devices → Devices being migrated window in Pro View, you can find the list of devices that are being migrated and their migration status. When a device is successfully migrated, you may delete it from Pro View.
If the Kaspersky Endpoint Security for Windows version installed on the devices is 12.3 or less, you must update the security application on the devices from Expert View. Otherwise, some features may not work.
- Devices running Android
You must connect Android devices to Expert View manually. After that, you may delete them from Pro View.
- Devices running iOS and iPadOS
Temporarily, you can continue managing iOS and iPadOS devices in your workspace in Pro View that operates only in distributed mode.
- Distribution packages of Kaspersky Endpoint Security for Windows and Kaspersky Endpoint Security for Mac
You can create and download actual distribution packages in Expert View.
For detailed information about how to use Expert View, refer to the Expert View help.