Migrating from Pro View to Expert View

You can migrate your Kaspersky Next workspace from Pro View to Expert View. Expert View is a cloud-based solution that provides you with much wider range of capabilities for managing the protection of your users' devices.

Due to ongoing maintenance of Kaspersky Next servers, migration may be temporarily unavailable.

Migration is an irreversible action. If you decide to go back to Pro View, you will have to connect all devices and define all settings from scratch.

What is migrated and what is not

Migration affects the following objects:

The following objects are not migrated:

Which Pro View features are not supported by Expert View

Temporarily, Expert View does not support some features of Pro View. To continue using these features, you need to activate your workspace under a Kaspersky Next license during migration.

The following features are accessible in Pro View:

The following features are accessible on Kaspersky Business Hub:

Migration procedure

To migrate from Pro View to Expert View:

  1. Do either of the following:
    • Enter the activation code of a Kaspersky Next license that provides automatic migration to Expert View.
    • If the current license in Kaspersky Next provides manual migration to Expert View, go to Settings, and then click the Start migration link.

    The wizard for migrating to Expert View starts.

  2. In the welcome window of the wizard, click the Start wizard button.
  3. At the Accept agreements of Expert View step of the wizard, read and accept the terms and conditions of the Agreement and Data Processing Agreement of Expert View.

    If you do not accept the terms and conditions of these agreements, you will not be able to use Expert View.

  4. At the Accept End User License Agreements for Network Agents step of the wizard, read and accept the terms and conditions of the End User License Agreements for Network Agents to be installed on devices running Windows and macOS.

    If you do not accept the terms and conditions of these agreements, you will not be able to use Expert View.

  5. If Network Agents on your users' devices are protected by a password, the Specify Network Agent password step of the wizard is displayed. Enter the password here, so that the devices are able to connect to Expert View.
  6. If your users' devices include devices running Windows and/or macOS, the Select operating system restart options step of the wizard is displayed. Select the required option:
    • Restart devices manually

      Managed devices are not restarted automatically after the operation. To complete the operation, users must restart their devices. This option is suitable for servers and other devices where continuous operation is critical.

    • Restart devices automatically

      Managed devices are always restarted automatically if a restart is required for completion of the operation. This option is useful for devices for which regular pauses in their operation (shutdown or restart) are acceptable.

    • Prompt the user for action

      The restart reminder is displayed on the screen of the managed device, prompting the user to restart it manually. You can change the text of the message for the user. This option is most suitable for workstations where users must be able to select the most convenient time for a restart.

      If the Restart the device forcibly after (minutes) option is enabled, after prompting the user, the application forces a restart of the operating system upon expiration of the specified time interval. Otherwise, users must restart their devices manually. If necessary, change the default value of the time interval (30 minutes).

  7. If you started the migration by entering an activation code and if your users' devices include devices running iOS or Data Discovery is enabled in the workspace, the Activate this workspace under a new license step of the wizard is displayed. Select the check box if you want to continue using features that are not temporarily available in Expert View.

    Click the Start migration button to continue.

  8. In the migration confirmation window, click the Start migration button to start migration.

Migration to Expert View starts. During migration, you cannot sign in to your Kaspersky Next workspace.

After migration

After migration completes, the Kaspersky Next workspace works as follows:

For detailed information about how to use Expert View, refer to the Expert View help.

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