To improve the security of your account, you can set up two-step verification. When this feature is enabled, no one will be able to sign in to your account unless they use your password and a one-time security code sent to your mobile phone number or generated in your authenticator app.
After you set up two-step verification, you are responsible for keeping your mobile phone physically secure and for maintaining access to your phone number. If you lose access to your phone number, you might not be able to sign in to your account on My Kaspersky. We recommend that you set up an authenticator app also on a device other than your mobile phone. This will allow you to sign in to your account and use the Anti-Theft features if your mobile phone is ever lost or stolen.
If you set up two-step verification, the security question feature will be permanently disabled.
If you use an older Kaspersky application that does not support two-step verification, you might not be able to connect it to your account. You will be notified by email if your application could not connect. To resolve connection issues, update your applications to the latest version. You can download the latest versions in the Downloads section.