My Kaspersky
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- Bahasa Indonesia
- Čeština (Česká republika)
- Dansk (Danmark)
- Deutsch
- Eesti
- Español (España)
- Español (México)
- Français
- Français (Canadien)
- Italiano
- Latviešu
- Lietuvių
- Magyar (Magyarország)
- Norsk, bokmål (Norge)
- Nederlands (Nederland)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Srpski
- Српски
- Suomi (Suomi)
- Svenska (Sverige)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Ελληνικά (Ελλάδα)
- Български
- Русский
- Українська
- العربية (الإمارات العربية المتحدة)
- ไทย (ไทย)
- 한국어 (대한민국)
- 简体中文
- 繁體中文
- 日本語(日本)
- My Kaspersky
- Getting started
- Protecting devices
- About device protection on My Kaspersky
- How to view the device security status
- How to run Quick Scan
- How to run Full Scan
- How to update the application databases
- How to turn protection components on or off
- What to do if you forgot the secret code for a mobile device
- How to disconnect a device from your account
- Managing subscriptions
- About subscription management
- About the automatically started subscription term
- How to view subscription information
- How to manually add a subscription to your account
- How to turn off subscription auto-renewal
- How to resume your subscription
- How to send your subscription to a device
- How to upgrade or add extra devices to your subscription
- About limitations on subscription using
- How to remove a subscription from your account
- Protecting children
- About Kaspersky Safe Kids
- How to connect a child's device
- Internet use monitoring
- About Internet use monitoring
- How to turn web activity monitoring on or off
- How to turn Safe Search on or off
- How to enable or disable Safe Search on YouTube
- How to turn notifications about searches on restricted themes on or off
- How to set up access to website categories
- How to set up access to websites regardless of their category
- How to block all websites apart from exclusions
- Social networks monitoring
- Application monitoring
- Device use monitoring
- Location monitoring
- How to view reports on your child's activity
- How to add a child profile
- How to edit a child profile
- How to update Kaspersky Safe Kids
- How to uninstall Kaspersky Safe Kids
- Shared protection
- About Shared Protection package
- How to share protection
- How to cancel the invitation to share protection
- How to revoke the subscription from a user
- How to revoke the subscription from a device
- How to allow or forbid use of Kaspersky Password Manager
- How to start using shared protection
- How to decline use of shared protection
- How to view information about a user of shared subscription
- Protecting private information
- About Kaspersky Password Manager
- About limitations of the solution
- What to do if you forget the main password
- How to change your main password
- How to search for an entry
- How to organize entries into folders
- How to add or remove an entry from Favorites
- How to clear the list of recently opened websites
- How to upload or download a document
- How to check the strength of your passwords in the storage
- How to generate a strong password
- How to import and export data
- How to lock the cloud storage
- Securing your Internet connection
- Kaspersky Premium
- Premium Support Services
- Managing your account
- About an account on My Kaspersky
- About two-step verification via an authenticator app
- How to set up two-step verification
- How to set up authenticator apps on multiple devices
- How to sign in to My Kaspersky using your third-party account
- How to change your name in the account
- How to change the email address
- How to change your password
- How to reset your password
- How to turn password expiration on or off
- How to get a list of all your applications and activation codes
- How to update payment method
- How to delete statistics used to select security news
- How to change the display language
- How to delete your account
- Data processing
- Compliance with European Union law
- Improving quality and usability
- Data sharing with third parties
- System requirements
- Regional restrictions
- Infrastructural restrictions
- Password requirements
- Contact Customer Service
- Glossary
- Trademark notices
- Information about third-party code
- Information about Privacy Statement
- Information about GDPR
How to remove a subscription from your account
You may have an option to remove a subscription from your My Kaspersky account if you no longer want to use it.
When you remove a subscription, it will no longer be available on your devices, and you won't be able to manage it in your My Kaspersky account.
When you remove an active subscription from your account, it is not canceled automatically. The subscription will be renewed at the end of its term, and you will be charged a subscription fee until you cancel it. To cancel your subscription, turn off subscription auto-renewal.
You can remove the following types of subscriptions from your My Kaspersky account:
- Subscriptions for the Unlimited version of Kaspersky VPN Secure Connection.
- Subscriptions for the Kaspersky app or the Kaspersky Security Cloud app that are expired or blocked or were received for free as a special offer.
Only the subscription owner can remove a subscription.
To remove a subscription from your account:
- Go to the Subscriptions tab and select the subscription.
- Click Manage subscription.
- In the subscription menu, click Remove from account.
A notification with information about what happens next is displayed. Carefully read this information.
- Click Delete to confirm removal of the subscription.
The removal process begins.
When the removal process is over, the subscription will no longer be available in your My Kaspersky account. An email will be sent to you with an activation code that you can add to your account to restore your subscription later. We do not keep a record of the activation code, so please store it securely.