Kaspersky Sandbox

Data in trace and dump files

Kaspersky Endpoint Agent can, in accordance with the settings, write debug information to trace files for the purposes of technical support during the operation of Kaspersky Endpoint Agent.

Kaspersky Endpoint Agent dump files are generated by the operating system during application crashes and are overwritten by the next crash.

Trace and dump files can include any personal data of a user or confidential data of your organization.

Do not use Kaspersky Endpoint Agent on hosts for which data submission is prohibited by the policy of your organization.

By default, Kaspersky Endpoint Agent does not record debug information.

Trace and dump files are not automatically submitted beyond the host on which they were generated. The content of trace files can be viewed using standard text file viewers. Trace and dump files are kept indefinitely and are not deleted on uninstalling Kaspersky Endpoint Agent.

Debug information can be useful for Technical Support.

No special mechanisms are provided for limiting access to trace and dump files. The administrator can configure this data to be written to a protected folder.

The path to the trace and dump file folder is not configured by default. To use the trace and dump folder, the administrator must specify it.

Data in trace and dump files can contain:

• Actions performed by Kaspersky Endpoint Agent on the host.
• Information about objects processed by Kaspersky Endpoint Agent.
• Errors arising during the operation of Kaspersky Endpoint Agent.