About Kaspersky Security components Installation Wizard trace files
December 13, 2023
ID 56685
Information about the progress and results of installation, upgrade, and removal of the Kaspersky Security administration plug-in, Integration Server, and Integration Server Console is logged to trace files of the Installation Wizard for Kaspersky Security components. If installation, upgrade, or removal ends in an error, you can use these files when contacting Technical Support.
Trace files of the Kaspersky Security Components Installation Wizard are files in TXT format. They are automatically saved on the same computer on which the user ran the installation, upgrade or removal of the Kaspersky Security administration plug-in, Integration Server, and Integration Server Console.
If you install Kaspersky Security components, the trace files are saved to an archive in the path %temp%\Kaspersky_Security_for_Virtualization_6.1_Agentless_BundleInitialInstall_logs_<date and time>.zip, where <date and time> is the date and time of installation completion.
If you upgrade Kaspersky Security components, the trace files are saved to an archive in the path %temp%\Kaspersky_Security_for_Virtualization_6.1_Agentless_BundleMajorUpgrade_logs_<date and time>.zip, where <date and time> is the date and time of upgrade completion.
If you remove Kaspersky Security components, the trace files are saved to an archive in the path %temp%\Kaspersky_Security_for_Virtualization_6.1_Agentless_BundleUninstall_logs_<date and time>.zip, where <date and time> is the date and time of removal completion.
Trace files of the Kaspersky Security Components Installation Wizard contain the following information:
- Diagnostic information about the process of installation, upgrade or removal of Kaspersky Security components.
- Name of the computer on which the user started the procedure for installing, upgrading or removing Kaspersky Security components, and the name of the user that started the procedure.
- Information about errors that occurred during the process of installation, upgrade or removal of Kaspersky Security components.
