Known issues

Oct 23, 2023

ID 218755

Kaspersky Security Center Cloud Console has a number of limitations that are not critical to operation of the application:

  • The Open Network Agent ports in Microsoft Windows Firewall option that is contained in the Network Agent policy settings does not work correctly for distribution points that act as push servers. When you use a distribution point as a push server, you must manually add the push server port to the Microsoft Windows Firewall exclusion list to establish connection between the push server and a managed device.
  • In the Kaspersky Security for Mobile policy settings, if you specify options in one section, and then go to another section without saving the changes, these changes will not be applied.
  • In Mozilla Firefox browser, if you play a video in the Introduction & tutorials section in the pop-up window, then open the video in the picture in picture mode, and then close the video in the pop-up window, the video in the picture in picture mode is closed as well.
  • When you change the default value of the Object change revision storage period (days) option, this value is displayed as "Nothing" in the event description.
  • If you make an attempt to log in to Kaspersky Security Center Cloud Console by using Active Directory Federation Services (ADFS), but the required permissions are missing, Kaspersky Security Center Cloud Console still returns the "Invalid credentials" error instead of warning the user of missing permissions.
  • If you increase the width of the Name column in the Discovery & deployment Deployment & assignmentInstallation packages section, the column fails to expand and shrinks back to its default width instead.
  • After migration from Kaspersky Security Center running on-premises to Kaspersky Security Center Cloud Console performed for two administration groups, the Remote installation tasks for these groups appear with the same name.
  • The Manage devices task does not work correctly for devices running macOS.
  • In the Remote diagnostics window, clicking the Download entire file button might not result in correct downloading.
  • If you install Network Agent by using a stand-alone installation package on a device running Microsoft Windows XP Professional for Embedded Systems 32-bit, the installation fails. To resolve this issue, preliminarily install the update KB2868626 for Windows XP from the Microsoft website: https://www.catalog.update.microsoft.com/Search.aspx?q=KB2868626.

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